SHIPPING & STUFF
Multiple RecipientsIf you just have a couple of presents to order, please create an account and then make separate orders for each recipient online. Sorry, our website doesn't allow multiple shipping addresses in a single order yet. If you would like to send presents to separate addresses, please use our corporate order form, fill it out and email it back to us.
Order StatusOnce you place your order, you will receive an email from us with your order number and item information. When your order is ready to ship, you will receive another fantastic email from us notifying you that "It's in the mail." If you have placed an order and have not received an email, please contact us at (510) 564-4546 or firstname.lastname@example.org. If you've made a terrible mistake when placing your order, please contact us as well. We'll try our mightiest to make the correction before it ships.
When We ShipEach order is hand packed and shipped via USPS Priority from our Oakland bakery. Orders received by 2pm PST Monday - Thursday will often ship within a day, but can be up to 48 hours, as we may need to make more. Orders received after 2pm PST or on Friday and weekends will be processed the next business day.
Warning: Chocolate MeltsChocolate requires special handling when shipped to areas reaching 80 degrees or more. To protect your chocolate order from melting, we include ice packs in your shipment. To keep the ice packs cool, we sometimes hold your order over the weekend and ship it the following week to avoid blistering heat.
Order PickupsIf you want pick up your order at our bakery in Oakland, select the option to pick up at checkout.
Local CateringAlfajores make great guests at parties, office gatherings, and wedding receptions. Wooden Table Baking Co. can provide deserts for all sorts of occasions. Please contact us to inquire about your next event.
Retail LocationsMany gourmet food stores and cafes carry our products including Whole Foods, Andronico's and Molly Stone's, so you can grab them right away. Here's a current list of our retail establishments that carry some of our products.